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If you're searching for the right partner to provide a GPS tracking system for your mobile workforce, the first thing to realise is this: it's not just about the technology. The tools most fleet tracking companies use to provide their services are essentially the same - a GPS receiver unit to provide location information from the satellites, road maps (accessible via software or the web), and wireless/Internet services to transmit and deliver vehicle activity information.
Important elements to consider:
· Customer service
· Support
· Initial Cost
· Long term cost
· Ease of use
· Working with you
These are the elements that separate Orbital from other GPS tracking companies. Here at Orbital we develop and design all our own hardware and software in house. This gives us greater flexibility to design a system that meets all your needs and greater cost control that we can pass onto our customers.
Questions to ask when you are looking for a tracking solution:
1. Advertised “pence per day” looks good but how long is the contract term?
2. What happens at the end of this contract term, do I have to commit to another contract to carry on using?
3. Are the tracking systems owned by the company at the end of the term?
4. What are the running costs per vehicle after the term?
5. Can I transfer the tracking units if I sell/exchange my vehicle?
6. Who manufactures the tracking system or are they a 3rd party reseller, does this have implications on warranty?
